Refund Policy

Note: No return or refund is applicable as the products are being sold at the offer price

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At Benolive, we want you to be delighted with your purchase. If for any reason you are not happy with your order, we’re here to help.

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Returns & Refunds

• You may request a refund or exchange within 14 days of receiving your product.

• To be eligible for a return, your item must be unused, unopened, and in the same condition that you received it, in its original packaging.

• Proof of purchase (such as an order confirmation or receipt) is required for all returns.

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How to Request a Refund

• Please contact our customer support team at [insert email/contact link] with your order details and reason for return.

• Once your return is approved, we’ll provide instructions on how to send your item back.

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Refund Process

• After we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

• If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5–10 business days.

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Non-Returnable Items

• Due to safety and hygiene reasons, opened or used food products cannot be returned unless they are defective or damaged upon arrival.

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Damaged or Incorrect Orders

• If you receive a damaged or incorrect item, please contact us within 48 hours of delivery so we can quickly resolve the issue.

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Benolive reserves the right to refuse returns that do not meet the above criteria.