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​ACCESSIBILITY STATEMENT

This statement was last updated on [July 2, 2025].

We at Benolive are committed to making our website — [www.benolive.co.in/] — accessible to everyone, including people with disabilities. Our goal is to ensure that all customers can easily access and use our website, products, and services.

Our Commitment:

We are actively working to improve the accessibility and usability of our site, following the best practices and standards defined by the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Measures Taken:

  • Use of readable fonts and sufficient colour contrast

  • Text alternatives (alt text) for images and media

  • Easy keyboard navigation

  • Responsive design for various devices

  • Clear, simple layouts and content

Feedback:

If you encounter any issues or have suggestions on how we can improve accessibility

📩 Email: customercare@benolive.com

We appreciate your feedback and will make every reasonable effort to improve accessibility.

What web accessibility is

An accessible site allows visitors with disabilities to browse the site with the same or a similar level of ease and enjoyment as other visitors. This can be achieved with the capabilities of the system on which the site is operating, and through assistive technologies.

Accessibility adjustments on this site

We have adapted this site in accordance with WCAG [2.0 / 2.1 / 2.2 - select relevant option] guidelines, and have made the site accessible to the level of [A / AA / AAA - select relevant option]. This site's contents have been adapted to work with assistive technologies, such as screen readers and keyboard use. As part of this effort, we have also [remove irrelevant information]:

  • Used the Accessibility Wizard to find and fix potential accessibility issues

  • Set the language of the site 

  • Set the content order of the site’s pages

  • Defined clear heading structures on all of the site’s pages

  • Added alternative text to images

  • Implemented color combinations that meet the required color contrast

  • Reduced the use of motion on the site

  • Ensured all videos, audio, and files on the site are accessible

Declaration of partial compliance with the standard due to third-party content [only add if relevant]

Declaration of Partial Compliance Due to Third-Party Content:
While we at Benolive strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards, certain areas of our website rely on third-party content and services that are beyond our control. These may include:

  • [Example: Payment gateways like Razorpay/PayPal]

  • [Example: Google Maps integrations]

  • [Example: Embedded social media feeds (Instagram/Facebook)]

  • [Example: Third-party chatbots or video players like YouTube/Vimeo]

We acknowledge that these external elements may not fully meet accessibility standards. We are actively working to provide alternative ways to access this content wherever possible.

Requests, issues, and suggestions

If you find an accessibility issue on the site or if you require further assistance, you are welcome to contact us through the organisation's accessibility coordinator: customercare@benolive.co.in​

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